I can't start Guardey for the first time on my Mac, what to do?

Modified on Wed, 19 Apr 2023 at 10:46 AM

To set up Guardey's secure connection properly, it is necessary to give Guardey permission in your system preferences. Maybe you forgot or skiped this step, no problem, we'll help you. 


Navigate to your system preferences on your Mac, and go to "Security & Privacy" preferences. Open the lock by clicking on the icon, fill out your Mac password, and click on the button "Allow", after this step you can close the lock again by clicking on it. You can now go back to the Guardey app.

If you are still unable to use the app please contact your IT partner or create a ticket here: https://support.guardey.com/en/support/tickets/new

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article